We have used our casino platform experience and proven technical skills to develop a core loyalty engine that can be rapidly expanded to create your own unique and bespoke loyalty offering with infinitely configurable tiers, levels and rewards.
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The experts at Software Advice can help you answer those and narrow down the list to find the right software for your organization.
Gameflex offers a sophisticated real-time and scalable loyalty engine for operators. .Compsfree gifts given to customers from casinosare used to woo new customers, keep existing customers at the tables or slot machines longer, and keep high-rollers from rolling down the strip to a competitors casino.But businesses in the casino and gaming industry dont compete only with their customers.It fully manages all integrated products, from affiliate tracking to customer emerald casino hotel contact registration, payments, marketing and beyond.The Gameflex Game Management System (GMS) is an optional module that operators can access to assist in the launch, display and management of content on the casino front-end.Are customers or customer-facing employees expressing any particular issues or workflow inefficiencies?Alerts casino personnel for player interaction on the casino floor through a dedicated mobile interface (greet player or award comps).Our flexible and modular approach allows Gameflex to quickly communicate with any alternative affiliate provider as may be required by an operator.
When customers make a reservation online, the information transfers directly to the front desk staff who check the customer in and issue a loyalty card.
Analytics, perhaps the most critical functionality for a casino, analytical applications provide specific data on how games are performing relative to certain customer segments.Tracking a customers wins and losses, preferences and pet peeves, allow the casino to deliver extremely targeted perks and comps, while also gaining greater insight into the profitability of their various customers and customer segments.CRM or Customer Relationship Management is a key component for operators seeking to maximise return on their marketing investment as well as supporting their player acquisition and retention strategy.Campaigns and targeted offers are communicated via multi-channel messaging using e-mail, SMS, web or push messages.Call us for a free no-obligation FastStart Consultation: (844) 852-3639.Will casino management prefer to receive regular reports on key customer metrics, or will they prefer to have a centralized dashboard they can view anytime?Betsys in numbers, what we are proud of 2,414, cups of Cofee, contact.Casino CRM software focuses on customer service, marketing and customer analytics.
1Click CRM is a single platform solution for iGaming management that provides an excessive operational overview, allowing access to information about relevant business processes, all in one place.
To read more about our CRM extension for casino operators, read our product datasheet, be our friend, comtrade Gaming 2018.